Privacy Policy

Privacy Policy

Last updated: June 29, 2026

1. Introduction

Welcome to Fooso. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit fooso.in and make purchases from us.

2. Information We Collect

  • Personal details: Name, email address, phone number, billing and shipping address
  • Payment information: Card details (processed securely — we never store card numbers)
  • Order information: Products purchased, order history, transaction IDs
  • Device information: IP address, browser type, pages visited
  • Communications: Messages you send us via email or contact forms

3. How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Send promotional offers (only if you opt-in)
  • Prevent fraud and ensure payment security
  • Comply with legal obligations under Indian law

4. Payment Security

All payments are processed through secure, PCI-DSS compliant payment gateways. We use SSL encryption across our entire website. We do not store your credit/debit card details on our servers. COD orders are handled by our trusted logistics partners.

5. Cookies

We use cookies to keep you logged in, remember your cart, understand website usage (Google Analytics), and show relevant ads (Facebook Pixel, Google Ads). You can disable cookies in your browser settings.

6. Third-Party Services

  • Shipping partners (Shiprocket, Delhivery) — for order delivery
  • Payment gateways (Razorpay, Shopify Payments) — for secure transactions
  • Analytics tools (Google Analytics, Meta Pixel) — for website improvement

We do not sell your personal data to any third party.

7. Your Rights

  • Access the personal data we hold about you
  • Request correction of incorrect information
  • Request deletion of your data
  • Opt out of marketing emails at any time

Email us at foososupport@gmail.com to exercise these rights.

8. Data Retention

We retain your data for a minimum of 3 years as required under Indian GST compliance laws.

9. Children's Privacy

Fooso does not knowingly collect data from children under 18 years of age.

10. Contact Us

📧 foososupport@gmail.com
📞 +91 7998759976
🕐 Mon–Sat | 10AM–6PM IST